ITSU
 

Deleting Quarantined Items

 

What does it mean when Symantec places a file in 'Quarantine'?

When Symantec AntiVirus detects an infected file, it tries to do two things with it. First, it tries to clean the file and restore it to the original state. If that fails, Symantec will 'Quarantine' the file. This basically means that it moves the file into a protected area where it won't cause any more harm. At this point you can choose to either delete the file from Quarantine or restore it. For more information see: http://www.antivirus.vt.edu/help/quarantine.asp

  • Symantec AntiVirus 10.0 Corporate Edition:
    1. From the Start menu, select 'All Programs', select 'Symantec Client Security', and then select 'Symantec Antivirus'.
    2. Click 'Scan' on the menu bar and select 'Full Scan'.
    3. Click 'Scan'.
    4. When the scan is complete, close all windows.